Reference

Our Terms & Conditions for Indian Accounts

These Terms & Conditions set out the rules that govern your account on 0i0.

Account eligibility by local lawUPI, Paytm, PhonePe deposits coveredWithdrawal rules clearly statedDispute and termination terms
0i0 Our Terms & Conditions for Indian Accounts
CONTACT OUR TERMS TEAM

Reach Us About Your Account Terms

Team online

Email Support

Send a detailed query about any clause in these Terms & Conditions to our support email. We aim to respond within 24 hours on business days, with full written clarity on the point raised.

Live Chat

Open the live chat window on 0i0.club to speak with a support agent directly about how a specific term applies to your account, your deposits, or a pending withdrawal request.

Help Centre

Our Help Centre holds a searchable set of policy articles — covering account verification, UPI deposit rules, withdrawal timelines, and term-related questions asked most often by India account holders.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

Your account data is held under strict access controls, and only the teams that need it to operate your account — verification, payments, and dispute resolution — ever see it.

Account Data Handling

We collect only the data needed to operate your account — name, contact details, and payment references such as UPI handles or Paytm-linked numbers. No data is sold to third parties. Retention periods follow our internal data policy and applicable law in your region.

Cookie Policy

Our site uses functional and analytics cookies to keep your session active and to understand how you navigate the platform. You can manage cookie preferences via your browser settings; disabling certain cookies may affect account functionality on 0i0.club.

Account Security

You are responsible for keeping your login credentials private. We use encrypted connections for all account pages and payment flows, including UPI, Paytm, and PhonePe transactions. Report any suspected unauthorised access to us immediately through live chat or email.

Data Retention

Account records, transaction logs, and communication history are retained for the period required by applicable regulations. Once that period ends, data is deleted or anonymised unless an open dispute or legal obligation requires us to keep it longer.

Requesting Changes

To correct personal data, update your registered contact details, or request a copy of the information we hold on your account, send a written request to our support email. We aim to process verified data requests within 14 working days.

Dispute Resolution

If you believe a transaction, withdrawal decision, or account action breaches these Terms & Conditions, raise a formal dispute via email with your account ID and transaction reference. Our team reviews every case and provides a written outcome within the timeframe stated in these terms.

Frequently Asked Questions About Our Terms

Below are the questions we receive most often about how these Terms & Conditions work in practice — from account eligibility and payment rules to how you can update your details or close your account.

These terms apply to every person who creates or accesses an account on 0i0.club. Access is subject to local law and is available only in jurisdictions where participation is permitted. It is your responsibility to confirm that using the platform is lawful where you are located.

We reserve the right to update these terms at any time. When changes are material, we will notify you through your registered contact details before the update takes effect. Continuing to use your account after a change is posted means you accept the updated version.

A breach of these Terms & Conditions may result in suspension or permanent closure of your account. Any funds held in your wallet at the time of closure will be handled according to the specific clause relating to the breach type, as set out in the full terms document.

Deposits made via UPI, Paytm, or PhonePe are subject to the limits and conditions stated in the Payments section of these terms. Funds must come from an account held in your own name; third-party deposits are not permitted and may lead to account review.

Send a written data access request to our support email with your account ID and registered contact detail. We aim to verify and fulfil the request within 14 working days, providing a summary of the data held on your account at that time.

No. These Terms & Conditions govern account use, payments, and conduct on the platform. Our Privacy Policy is a separate document that specifically covers how we collect, store, and use personal data. Both documents together form the full legal framework for your account on 0i0.club.

Submit a written account closure request through our support email or live chat. Before closure, any pending withdrawals to UPI, Paytm, or PhonePe will be processed according to the standard verification timeline. The closure process and its effects are fully described in the Termination clause of these terms.